Legal & Transparency
Privacy Policy
At TLC Homes, we prioritize the protection and confidentiality of your personal and property data. This Policy details how we collect, handle, and store information in compliance with Kenyan laws.
1. Information We Collect
We collect personal identification details (names, contact numbers, email addresses), property details, and payment metrics when you register for Nyumbani Care or submit enquiries on our site.
2. Data Usage
Your data is used to streamline property management services, process M-Pesa automated rent collections, facilitate tenant communications, and coordinate local service providers.
3. Transparency & Rights
We do not sell or lease your personal information. Property owners can request access to full financial reports and statements at any time through our secure portals.